Reviews 509

  • Late-Night Pickup with No StressDaniel Kim

    Our flight was delayed and arrived after midnight, but the driver patiently waited, stayed in contact by message, and safely drove us to our hotel with a warm smile and calm demeanor

  • Friendly Service for International GuestsPavel Morozov

    The driver could speak basic English and shared interesting facts about local landmarks along the way, making our international friends feel welcome and included in the trip

  • Extra Convenience with Preplanned ItineraryHugo

    The company helped us plan our route in advance, and the driver followed it perfectly, even suggesting better timing for certain attractions, which made our day efficient and enjoyable

  • Rainy Weather but No Problem!Kenta Yamamoto

    It was pouring rain when we landed, yet the driver was already there with an umbrella and even parked close to the exit to keep us dry, which really showed thoughtful service

  • Great Option for Elderly TravelersSarah Lee

    My parents appreciated how the driver helped them in and out of the vehicle, adjusted the temperature to their liking, and planned stops for breaks, which made them feel respected and cared for.

  • Smooth Ride on Long DistancesBudi Santoso

    A three-hour drive felt effortless thanks to the driver’s steady pace and well-maintained car; we even dozed off during the trip because it was so comfortable and quiet!!

  • Spacious Vehicle for Heavy LuggageAung Kyaw Min

    We had several large suitcases after shopping, but the vehicle had plenty of room and the driver helped organize everything neatly, saving us from the hassle of managing bags on our own

  • Excellent Communication Before PickupAndrew Park

    We received timely updates through messaging apps with the driver’s location, vehicle details, and even estimated arrival time, which gave us complete confidence and peace of mind

  • Helpful Local RecommendationsRyo Tanaka

    During the ride, the driver recommended a hidden café and a less-crowded scenic spot that we wouldn’t have found ourselves, adding extra joy and memories to our travel day

  • Flexible and Reliable for Business Schedules!Li Minghao

    My meetings were spread out across the city, yet the driver kept everything on schedule, adapted to sudden changes, and provided a quiet, comfortable environment that allowed me to prepare between appointments

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Customer center

cs@citygogo.com

Hours365 days, 24/7

Account info

KB Bank 928301-00-071943

Account holder: Citygogo Travel Co., Ltd.

* Cancellation & refund policy

  1. 1. A full refund is possible if the reservation is canceled 7 days or more before the date of use.
  2. 2. If the reservation is canceled within 6 days, 30% of the total usage fee will be charged as a penalty, and if the reservation is canceled 3 days before the date of use, no refund is possible.
  3. 3. After starting to use the service, the user must pay the usage fee for the entire contracted period of use, even if there are days that the user does not use the service voluntarily.
  4. 4. The service can be reserved within 90 days.

Business name : Citygogo Travel INC │ Representative : Hyojin Ban │ EIN : 42-2507533

Address : 16192 Coastal Highway, Lewes, DE 19958

Personal information manager : Jason Lee │ Email : cs@citygogo.com

The copyright of all works belongs to Citygogo Travel INC.and unauthorized reproduction or theft is prohibited by the Copyright Act (Article 97, Paragraph 5).

COPYRIGHT ©Citygogo Travel INC ALL RIGHTS RESERVED.

2026-10-01 04:16 UTC · a4698bb